Parking & Entrance

• Designated accessible parking stalls are available
• At least one stall is van accessible
• Business is well signed and the entrance is easily identifiable
• Main entrance is handicap accessible
• An employee is available to assist with opening the door, if needed
• Main entrance is wheelchair and mobility scooter accessible

Facility

• Staff members are easily recognizable by uniform or name tag
• All public areas are accessible by wheelchair or mobility scooter
• Designated ADA-compliant seating is available
• Accessible restrooms are available
  • Restroom stall can accommodate a wheelchair or mobility scooter
  • Restroom stall has a grab bar
  • Restroom stall has an ADA height toilet
  • The sink sits at ADA height
• The credit card payment processor can be accessed from a seated position
• Shaded areas are available outside

Visual Accommodations

• Staff are available to read materials out loud, if necessary
• Lighting is bright

Audio Accommodations

• Able to provide pen and paper for communication, if needed
• Staff uses clear and simple language
• Closed captioning available