Parking & Entrance

• Main entrance is handicap accessible
• An employee is available to assist with opening the door, if needed
• Main entrance is wheelchair and mobility scooter accessible

Facility

• Staff members are easily recognizable by uniform or name tag
• Shaded areas are available outside
• All public areas are accessible by wheelchair or mobility scooter
• There a service counter at 36”  to accommodate a wheelchair
• The credit card payment processor can be accessed from a seated position
• If lines are long, there is an opportunity for handicapped individuals to avoid waiting in line

Visual Accommodations

• Staff are available to read materials out loud, if necessary
• There are no physical barriers or hazards that could pose a danger to someone with poor vision

Audio Accommodations

• Able to provide pen and paper for communication, if needed
• Staff uses clear and simple language
• Acoustics are good (surfaces absorb sound)